House rules

General rules

- All directions from employees of this hotel, which are related to house rules, must be followed. You can report complaints / comments to the management.
- Stay calm in the event of a fire. Report fire at the reception and / or store the nearest fire alarm.
- In the event of a general fire alarm, leave the building directly. Never use the elevators in case of fire.
- A valid ID will be required upon check-in. Check-in is possible from the age of 21.
- Cameras are hanging in various places within the hotel. In case of calamities and / or incidents, these recordings can be shown as supporting material to the authorities.
- You must hand in lost items at the reception. Van der Valk Hotel Goes is not responsible for the loss or theft of your belongings.
- The management, the owner of this location and / or persons working for the hotel, can not be held liable for any injuries and / or material or immaterial damage that visitors of the site might experience.

It is forbidden to:

- Use emergency exits as normal entrances and exits.
- Take property of the hotel outside the building. In case of willfully damaging property of Van der Valk Hotel Goes, one can be held liable for the repair and / or renewal costs.
- To consume, use, trade in or carry narcotic drugs.
- Use laughing gas in the hotel without the express permission of the management.
- To cause nuisance for another person, for example, through loud music, bad behavior or noise of any kind.
- To stay in the room with more than the permitted number of people.
- Paid reception of guests in the room for sexual activities.
- To smoke in the room. If we find that there is still smoking in the room we are forced to charge € 150 cleaning costs. If the fire alarm is triggered by smoking in the room, the call-out costs of the fire brigade of € 275 will be charged to you.

In all cases not provided for in these regulations, the management of Van der Valk Hotel Goes decides.